InfiniteChat
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Chat Agents
AI chat agents for every customer channel
Train agents on your knowledge base, connect them to your systems, and deploy on web widgets, WhatsApp, Slack, and more.
Website widget · InfiniteChat
Where is my order #48291?
Your order shipped yesterday via BlueDart. Tracking: BD93821 — expected delivery tomorrow by 6pm.
Can you change the address?
I can update it if it hasn't left the hub. Share the new address and I'll push it to logistics.
Capabilities
Everything for production chat agents
Knowledge base
Upload docs, FAQs, and product catalogs so answers stay accurate and on-brand.
Human handoff
Escalate complex conversations to live agents with full context preserved.
System actions
Refunds, plan changes, ticket creation — trigger workflows directly from chat.
Omnichannel
Same agent brain across web widget, WhatsApp, Slack, and your mobile app.
Brand tone
Control personality, empathy, and escalation rules so every reply sounds like you.
CX analytics
Track deflection, CSAT, resolution rate, and conversation quality over time.
Ship a chat agent this week
Start from a template, connect your knowledge base, and embed the widget on your site.