InfiniteChat
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Security
Built for trust from day one
Protect customer conversations, call recordings, and CRM data with enterprise controls designed for regulated teams.
Security
Enterprise-grade
security & privacy
We take security and compliance seriously. Infinitechat is built to meet modern enterprise standards so your data stays protected and private.
- SOC 2 Type II ready
- GDPR aligned for global customers
- Trusted by thousands of businesses
Your data stays yours
Your data is only accessible to your AI agents and is never used to train public models.
Data encryption
All data is encrypted at rest and in transit using industry‑standard encryption algorithms.
Secure integrations
Verified variables and scoped credentials ensure users can only access their own data in your systems.
Controls
Security that scales with you
Encryption
TLS in transit and encryption at rest for conversation and recording data.
Access control
Role-based permissions, SSO options on Enterprise, and scoped API keys.
Data ownership
Your knowledge base and transcripts remain yours — export anytime.
Auditability
Track who changed agents, launched campaigns, and accessed recordings.
Compliance posture
SOC 2 Type II ready practices and GDPR-aligned processing.
Safe integrations
Least-privilege credentials for CRM and telephony connections.
Security questionnaire?
Send your vendor review pack — we'll respond with architecture and controls.